The second-hand marketplace Members Voice Anger About Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.